Guest Reviews

This is the best chalet we have been in! Lovely!. Wonderful clean beautiful warm home! Thank you

March 9th, 2023 - March 14th, 2023

We really love this place! Andrew’s team are very very helpful ! For sure we will coming back!

January 25th, 2020 - January 31st, 2020

Very nice staff, helpful. Transfer and shuttle was prefect,always come very soon. Chalet is clean, we can found everything in kitchen. We enjoyed the stay, will come again!

January 15th, 2020 - January 21st, 2020

Tom and Alice from Elite Havens were legends! The whole experience with Elite Havens made our time in Niseko that much better. Ajisai is epic! Andrew and the whole team at Elite Homes were amazing to deal with from start to finish. The entire check-in process was very simple. Our driver was waiting where the bus dropped us off at The Grand Hirafu Welcome Centre and took up right to our front door. The free shuttle service team were amazing and very attentive throughout our entire stay. The house was very clean and the design was fantastic and suited our group of six people very well. Cooking and cleaning facilities were great. Apple TV was very useful on some nights where we decided to stay in. Couldn't recommend highly enough. Thanks for a great stay and making our entire experience all that much better!

January 2nd, 2020 - January 11th, 2020

Andrew and crew were very friendly and attentive! House is super clean and everything we need was there. Lovely restaurant is literally just around corner, great location! Definitely coming back!!

December 24th, 2019 - January 2nd, 2020