Elite Havens - Concierge

Concierge

Niseko is famed as a world-class ski destination on the back of its powder snow, all-ability terrain and outstanding facilities. But few know that come summer, the Hokkaido countryside blooms into an unbelievable holiday destination with gorgeous landscapes, a relaxed atmosphere and gourmet food. 

Leave your worries behind and let Elite Havens Concierge do the leg work for you. Our highly-qualified team has all the information you may need including the best bars and restaurants around the area and will be happy to make a dinner reservation for you.  They can also arrange ski lift passes and rental equipment. Your first time skiing? We’ve got you covered. Ski or snow boarding lessons can be arranged in a group or with a private instructor so you can brush up your skills before you hit the slopes. Concierge services also include grocery shopping, airport transfers and free shuttle van services in winter within Hirafu village. 

After a long day on the slopes, you may not want to toil in the kitchen. Enjoy in-house private dining by Niseko Gourmet and sample some of Hokkaido’s famed produce and seafood. A traditional sushi bar can be set up within the privacy of your chalet or a sukiyaki dinner cooked fresh in front of you, best enjoyed with the family gathered around, sharing tales of the day’s adventures. Gourmet food can also be delivered to the chalet for you to enjoy at your convenience. From a typical Japanese breakfast to a five-course Japanese dinner and two-course dinners for children, there is no dull meal when you dine with Niseko Gourmet.

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Ajisai - Hallway

Guest Experience

  • January 25th, 2020 - January 31st, 2020

    We really love this place! Andrew’s team are very very helpful ! For sure we will coming back!

    Yan L, United States
  • January 15th, 2020 - January 21st, 2020

    Very nice staff, helpful. Transfer and shuttle was prefect,always come very soon. Chalet is clean, we can found everything in kitchen. We enjoyed the stay, will come again!

    Linshi W, China
  • January 2nd, 2020 - January 11th, 2020

    Tom and Alice from Elite Havens were legends! The whole experience with Elite Havens made our time in Niseko that much better. Ajisai is epic! Andrew and the whole team at Elite Homes were amazing to deal with from start to finish. The entire check-in process was very simple. Our driver was waiting where the bus dropped us off at The Grand Hirafu Welcome Centre and took up right to our front door. The free shuttle service team were amazing and very attentive throughout our entire stay. The house was very clean and the design was fantastic and suited our group of six people very well. Cooking and cleaning facilities were great. Apple TV was very useful on some nights where we decided to stay in. Couldn't recommend highly enough. Thanks for a great stay and making our entire experience all that much better!

    Joel, Scott, Nick, Jake and Seb, Australia
  • December 24th, 2019 - January 2nd, 2020

    Andrew and crew were very friendly and attentive! House is super clean and everything we need was there. Lovely restaurant is literally just around corner, great location! Definitely coming back!!

    Tomoko H, Hong Kong
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